Shipping policy
1. Scope of Policy
This shipping policy applies to furniture and home products, including related accessories, sold by Pertuzdecorllc online store to customers within the United States. By browsing or placing an order, customers agree to comply with this policy.
2. Order Processing Time
All orders will be processed within 1–3 business days after payment confirmation (excluding weekends and U.S. public holidays). Processing includes order verification, packaging, and generating shipping labels.
3. Shipping Carriers
Pertuzdecorllc cooperates with UPS, FedEx, and USPS to ensure orders are delivered safely and on time nationwide.
4. Shipping Fees
Orders totaling $110 or more qualify for free shipping.
Orders under $110 will incur a $10 shipping fee. Shipping fees include packaging and transportation costs.
5. Delivery Time
Delivery usually takes 4–7 business days.
6. Delivery Area
We provide shipping services throughout the United States, including cities and remote areas. Customers can enjoy consistent delivery service regardless of location.
7. Receiving and Inspection
Customers should inspect the packaging and product condition upon receipt. If any damage or missing items are found, please contact customer service immediately.
8. Refund Policy
Customers who are dissatisfied with the received goods may apply for a refund within 14 days from the date of receipt. The returned goods must be brand new and unused.
If your return request is approved, we will send you a return shipping label with prepaid freight and provide instructions on how to package and where to send the item.
Please refer to the detailed Return policy.
9. Contact Information
For any shipping-related questions or concerns, please contact us via:
Phone: +1 9412042415
Email: info@pertuzdecorllc.com
Office hours: Monday to Friday, 08:00 AM – 6:00 PM (EST). Please contact us via email – we will respond within 24 hours.
10. Company Information
This website is owned by PERTUZ DECOR LLC
Company Name:PERTUZ DECOR LLC
Address:15470 SW 82ND LN, APT 312, MIAMI, FL 33193,United States
EIN: 92-0245903